Please Hold

I am filing a formal complaint. Please state the nature of your dissatisfaction. I'm dissatisfied with all of it. You have selected art department. Is this correct? No. Agent, I need a real person. Transferring you now, but to get you to the right person, please give me your case number so I can get you to the right representative. Agent. Your pain is important to us. Please stay calm and remain where you are. Have you tried accepting responsibility? I want a human representative. [beeping] Briefly describe your emergency. I'm not being treated fairly. I'd like to speak to a person in HR. You have selected R matey. Is this correct? Human representative. Your estimated wait time is eternity. I am already serving an eternity. Excellent. I'll connect you to your representative now. [beeping] Thank you for holding. This is Vance in the senior claims department, extension 441. Please leave a message and I'll call back at my earliest convenience. Your representative is familiar with your case. [laughs]